1) you can send us by email: Product ID +Size + Quantity for you want  Contact details : Name, Address, zipcode, Country, Tel 2) We will confirm your order and request the total amount to be paid.and check all goods have in stock or no,ALL prices include the shipping cost. 3) You accept money transference via Bank or Western Union. We prefer to Western Union as it takes only 10 minutes to arrive us but Bank to Bank takes around 3-5 days. 4) After receiving the payment, we will send the shoes ordered to the Consignee. 5) We will send you the tracking number after  shipment effected. Normally it will be 1-3 days after receipt of payment. 6) Normally the package will be delivered within 5-10  days (sometimes it can be delivered faster). It depends  on where you are located. 7) We would appreciate if you can feedback when you receive the package.